Payment Policy

Payment Policy

Last updated: September 7, 2026

Thank you for shopping with Ducent Decor. This Payment Policy explains the payment methods, billing procedures, and payment-related terms applicable to purchases made through our online store.

1. Accepted Payment Methods

We accept payment methods that are available and displayed at checkout.

Depending on your location and checkout availability, accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Other major credit and debit cards

  • Other payment methods made available through our checkout

Available payment options may vary depending on your location, device, order, and payment provider.

2. Payment Authorization

When you place an order, your selected payment method may be authorized for the total amount of your purchase.

An order is considered successfully placed only after the payment has been successfully authorized or processed.

If your payment cannot be authorized or is declined, your order may not be completed.

3. Payment Processing

Payments are processed securely through third-party payment processors and payment service providers.

Ducent Decor does not directly store your complete credit or debit card information on our own systems.

Your payment information may be handled by the applicable payment provider in accordance with its own terms, security procedures, and privacy policy.

4. Order Charges

The total amount charged for your order will be displayed during checkout before you complete your purchase.

The total may include:

  • Product price

  • Applicable discounts

  • Shipping charges, if any

  • Applicable taxes

  • Other charges clearly displayed at checkout

We currently offer free standard shipping, unless otherwise stated at checkout.

5. Currency

Prices are displayed in the currency shown on our website and/or during checkout.

Currency availability and conversion may depend on your location, payment method, and payment provider.

If your bank or payment provider uses a different currency, your financial institution may apply its own currency conversion rate or additional foreign transaction fees.

Ducent Decor is not responsible for fees charged by your bank or payment provider.

6. Payment Declines

If your payment is declined, please verify that:

  • Your payment information is correct.

  • Your billing address matches the information registered with your payment provider.

  • Your card has not expired.

  • Sufficient funds or available credit are available.

  • Your bank or payment provider has not blocked the transaction.

If the issue continues, please contact your bank or payment provider or try another available payment method.

7. Fraud Prevention and Verification

To protect our customers and our business, we may review orders for potential fraud, unauthorized transactions, or other security concerns.

We may request additional information or verification when reasonably necessary to confirm an order.

We reserve the right to cancel or decline an order if we reasonably believe that the transaction may be fraudulent, unauthorized, or otherwise suspicious.

If an order is canceled after payment has been received, any eligible refund will be issued to the original payment method, subject to applicable payment-provider procedures.

8. Refunds

If you are eligible for a refund under our Refund & Return Policy, the refund will generally be issued to the original payment method used to place the order.

Once a refund has been issued by Ducent Decor, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Please note that we do not control the processing time of your financial institution.

9. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same order or have noticed an incorrect charge, please contact us as soon as possible.

Please provide your order number and relevant payment details so we can investigate the issue.

10. Changes to This Payment Policy

We may update or modify this Payment Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this page periodically for the latest information.

11. Contact Us

If you have any questions regarding payments, charges, or billing, please contact us:

Store: Ducent Decor
Email: support@ducentdecor.com
Phone: +19075602679

We will do our best to assist you with any payment-related questions or concerns.